Click & Collect Service

library sign

How To Click & Collect

You can order books to borrow:

By telephone (01327 263054) during opening hours

Staff will take a contact phone number and customer library card number and give you a collection day and time.

Or by email to

Include your phone number and library card number.

Staff will email you with a collection timeslot.

Or by using this form.

Fill in the details & it sends an demail for you.

Staff will email you with a collection timeslot.

What Can You Choose?

  • Books by genre such as historical fiction, fiction, crime/thriller, non-fiction, childrens, sci-fi or “lucky dip” (chosen by staff).
  • Choose a total of five books.
  • Choose Large Print / Ordinary Print or Talking Books

How To Collect & Return Your Borrowed Books

Collecting Your Books

  • On each library open day, the books for that day are moved from click & collect shelf to the foyer windowsill with names angled towards the external door.
  • Enter the foyer and pick up your named bag.

Returning Borrowed Books

  • Customers drop bag off on windowsill in foyer
  • Staff take bag of books and place bag on bottom shelf of quarantine trolley
  • Books discharged through self-service once quarantine of 72 hours has been completed (if overdue – no fines apply).
  • Books returned to main library shelves